PRIVACY AND COOKIES POLICY
This Privacy and Cookies Policy applies to the Sony Pictures Entertainment (a division of Sony Corporation) websites, apps, and online features (“Content”) that link to this Privacy and Cookies Policy (“Policy”). In this Policy, we use "SPE," or "we," "us," and "our" to collectively refer to the Sony Pictures Entertainment entities. Together with Sony Pictures Entertainment Inc., the SPE entity responsible for a particular site or app (the data controller) can be located by clicking here. Sony Pictures Entertainment Inc.’s corporate offices are located at 10202 West Washington Boulevard, Culver City, California 90232 USA. You can also learn more about cookies and similar technology which we use in this Policy by reviewing the terms below.
- We use personal data to allow you to use the features in the Content, to process your registration, and to provide you with requested Content related to our movies and other offerings. Click here to learn more.
- If you give us permission, we will send you news and promotional material about SPE. You can change your mind at any time and ask us not to process your personal data for direct marketing purposes, including profiling related to direct marketing. This Policy also explains when we process personal data, for our legitimate interests. You can ask us to stop processing this data. Click here to learn more about our legitimate interest, your rights and how you can exercise them.
- We provide interactive features that engage with social media sites, such as Facebook and Twitter. If you use these features, these sites will send us personal data about you. Click here to learn more.
- Most of our Content is not designed for children. We may ask for your age before you can sign up to receive newsletters or to use our Content. Click here to learn more.
- When you make a purchase from one of our sites or apps, we will use your personal data to fulfil your order. We will disclose your personal data to our third-party partners to process your payment and perform some of the other fulfilment on our behalf. Click here to learn more.
- We disclose your personal data publicly when you post user-generated content via our sites or apps. We disclose personal data when you agree that we can share data with our business partners or other Sony group companies. We also share data with third parties we engage to process data on our behalf or when such sharing is required by law, or in certain other situations. Click here to learn more.
- We transfer your personal data to the United States or other jurisdictions in which we or our service providers are located. Click here to learn more.
We use personal data collected via our Content:
(1) To fulfil a contract, or take steps linked to a contract;
- To process your registration on a site or app, or entry into a competition, prize draw or contest
- To send you information about changes to our terms or policies
- To process your payment and fulfil your purchased order
(2) Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests are:
- To provide you with access to Content and features in the sites and apps
- To send you information you have requested
- To ensure the security of our sites and apps, by trying to prevent unauthorized or malicious activities
- To determine your approximate location and adapt our content (e.g. language, currency, territory restrictions)
- To tailor Content, advertisements and offers for you.
(3) Where you give us consent:
- Where you ask us to send marketing information to you via a medium where we need your consent (for example, email marketing)
- Where you give us consent to place cookies and to use similar technologies
- On other occasions where we ask you for consent, for a purpose which we explain at that time.
- Where you give us consent to access your precise geolocation, we utilize it to provide certain services, such as to show local theatres or serve location-based advertising.
(4) For purposes which are required by law:
- Where we need parental consent to provide online services to children under 16, or the relevant age below which parental consent is required. However, most of our sites and apps are not designed for children under 16.
- In response to requests by government or law enforcement authorities conducting an investigation.
We retain personal data for so long as we think is reasonably necessary for the purposes described above.
Sometimes, we receive information about you from third parties. For example, if you login to a site or app using Facebook Connect you will be asked if you wish to share information from your Facebook account with us. If you participate in a game or other feature where your score is posted on a social media content, or if you use a "like" or a "share" button for a feature on our sites or apps, then the third party will share information with us.
If you participate in activities on non-SPE sites or apps - such as participating in a Facebook application - you may allow us to have access to personal data held by Facebook, or other site or app owners.
We will also receive personal data about you if individuals give us access to their profiles, or similar features, on non-SPE sites or apps, and you are one of their "connections".
Some of our Content has 'send to a friend' features. The ‘send to a friend’ feature is when users can ask us to send features to their friends. If a friend asks us to send you a feature, then we will process your contact details (i.e. email address). The contact details are only used to send you the feature and we do not retain the contact detail. If you want to use this feature, you should only provide your friend's contact details to us when you know they would like to hear from us. Your friend will know that you provided their contact details to us.
If we provide online services to a child where we need parental consent for this, we may ask for a parent's email address, in order to obtain the consent.
Cookies, web beacons (also known as "tracking pixels") and other tracking technologies may be used by SPE and third parties including other Sony group companies to collect information about interactions with the Content or e-mails, including information about your browsing and purchasing behavior.
These cookies and similar tracking technologies allow us to recognize you when you visit a site, or app, or open an email – they do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience.
We use tracking technologies for three purposes:
- To provide you with the service you have requested: for example, keeping you logged in during your visit and ensuring security of the Content.
- To show adverts that are more relevant to your interests: for example, with your consent, we use tracking technologies to remember Content that has interested you and then use this to help us serve more relevant ads to you, including when you are on another site. Tracking technologies also help limit the number of times that you see an ad, measure the effectiveness of advertising campaigns and help us and others track whether ads have been properly displayed so we can pay for this. We also allow other organizations to use tracking technologies for these advertising purposes too.
- To analyze and improve your browsing experience: to analyze which Content is most popular and gets viewed the most and which gets viewed the least, and to provide us with general information about users of the Content (such as age, gender and interest areas). We also check for bugs and glitches in the Content and remember the choices you have made, such as your language or region, to enhance and personalize your experience. We use analytics services provided by Adobe and Google to help us do this. If you don’t want us to use information about your visits in this way, click here for Adobe and here for Google, to opt-out of their services.
How to manage tracking technologies
If you are using our Content via a browser you can change your cookie preferences and withdraw your consent at any time using the Cookie Consent Tool. You do not need to have cookies enabled to use our Content, but turning them off may affect your experience on our sites and apps.
- the Help menu on the menu bar of most browsers tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether
- you can opt-out of analytics as described above.
We use Flash cookies to provide some Content such as video clips or animation. Flash cookies are managed through the Flash Player Settings Manager, which is a different interface than the one provided by your web browser. This Settings Manager lets you manage global privacy settings, storage settings, security settings, and automatic notification settings. Beginning with Flash Player 10.3, the Flash Player Settings Manager can be accessed locally on your computer: in the Control Panel on Windows and in System Preferences on Mac. Users of other operating systems and earlier versions of the Flash Player should manage their global privacy settings using the Flash Player Settings Manager are provided online from Adobe by clicking here.
Subject to applicable laws, we may use GPS (global positioning systems) software, geo-filtering and other location-aware technologies to locate (sometimes precisely) you for purposes such as verifying your location and delivering or restricting content (e.g. territory restrictions) and advertising based on your location. You can turn off precise geo-location tracking through the location settings on your device.
PlayStation, Apple iOS and Android Devices
By accessing certain applications from these devices, you consent to cookies being stored to your device for the following purposes: keeping you logged in, managing parental control PINs, analytics and advertising. These cookies are essential to the operation of the application. It is not currently possible to opt out or remove these cookies from the devices without deleting the application.
If we ask you for consent to share your personal data with third parties for their own marketing purposes, and if you give consent, we will share personal data with these third parties. We do not share your personal data with third parties for their own marketing unless you agree to this.
If you register for a promotion, such as a competition, prize draw or contest, which is administered by a third party, your personal data will be disclosed to the organiser for them to administer the promotion. This may also mean that your personal data will be included on a winners list or best placed.
If you submit user-generated content to a site or app this will be disclosed publicly.
We share data with third parties who perform functions on our behalf, such as hosting or operating our site and apps, sending e-mails, and carrying out data analysis. Where you make a purchase on one of our sites or apps, we will share your personal data with third parties to process your card payment and deliver your order.
We share your personal data with other SPE entities, which are involved when we process data for the purposes listed at section 1 above. Where you give permission via the registration process or cookie consent tool, we will also share your personal data with other Sony group companies for them to use for direct marketing purposes.
SPE or any of its assets, including the Content, may be sold, or other transactions may occur in which your personal data may be considered one of the business assets of the transaction. In this case, your personal data may be transferred, either as part of the transaction or during any due diligence process.
We share information with government and law enforcement authorities and with other parties involved in, or contemplating, legal proceedings to comply with a legal obligation, when we believe in good faith that the law requires it, or where this is necessary for us or for third parties to protect our or their rights, property, safety, or security.
Our sites and apps are hosted and operated by us or our service providers in the United States and other countries. Your personal data will be transferred to and processed in the United States and to other countries which may be outside the country in which you live, where the privacy laws may not provide an equivalent level of protection to those in your home country. For international transfers of your data to Sony Pictures Entertainment entities, Sony group companies or to our service providers, we have put into place appropriate safeguards to protect your data, such as Standard Contract Clauses which have been approved by the European Commission or the regulatory agency in the country you live in. If you would like a copy of the standard contractual clauses or have other queries, please contact us.
You have the right to confirm the existence of any processing related to your data access your personal data and, if necessary, have it amended or deleted or restricted. You may ask us not to use your personal data when we carry out profiling for direct marketing purposes or any other processing based on your consent. You may also ask us to provide some types of personal data to you, or another organization nominated by you, in a structured and machine-readable format. To submit a request to exercise any of these rights, please click here.
You can opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided to you in those emails. If you sign up to receive SMS or MMS messages, you can unsubscribe from those messages received by replying "STOP." Transactional account messages will be unaffected if you opt-out from marketing communications.
For more details or any privacy questions please contact us by email at SPE_EU_Privacy_Contact@spe.sony.com or write to us at the relevant address of the entity listed here. You also have a right to submit a complaint to a supervisory authority for data protection in the country where you live, where you work, or where you consider that a breach of data protection has occurred – although we hope that we can assist with any queries or concerns you may have about our use of your personal data.
7. CHANGES TO THIS POLICY
We reserve the right to change the terms of this Privacy and Cookies Policy at any time, by prominently posting notice of the amendment on the site or app. To the extent permitted by law, these changes will apply from the time they are posted.
Effective Date: This Privacy and Cookies Policy is effective as of 5 June, 2021.
© 2021 Sony Pictures Entertainment Inc. or its applicable Sony Pictures Entertainment Entity. All Rights Reserved.